Frequently Asked Questions

Find answers to the most common questions about SuqNaronane, your Comorian online grocery store.

What is SuqNaronane?

SuqNaronane is a Comorian online grocery store specialising in the sale and delivery of fresh and authentic food products. We offer over 80 references: basmati rice, oils, dairy products, canned goods, spices and hygiene products, all selected from trusted suppliers in the Comoros and France.

What area do you deliver to?

We deliver to the Moroni region, Grande Comore, Comoros. Our delivery zone covers Moroni and its immediate surroundings.

What is the delivery time?

We deliver within 48 hours of confirming your order. Your products are brought directly to your door.

How do I place an order?

Browse our catalogue, add products to your cart, enter your delivery details, and proceed to payment. You will receive a confirmation by email or SMS.

What payment methods do you accept?

We accept online payment by credit card through our secure payment system.

How can I track my order?

After placing your order, you can track its status from your personal account on the site, in the "My orders" section.

Do you offer in-store pickup?

Yes, you can pick up your order directly at Marché Volo volo, Moroni, Grande Comore.

What types of products do you sell?

We sell fresh and dry food products: rice (basmati, white), cooking oils, dairy products, canned goods, spices, beverages, hygiene products, baby care items and household products of Comorian origin or suited to Comorian cooking.